ChatGPT ‘Unknown error occured’ when uploading files [Fixed]

Numerous ChatGPT users have voiced their concern that they are unable to upload files, as whenever they try to do so, they are greeted with the ‘Unknown error occured’. Users have already tried all the below-listed workarounds, but unfortunately none of them spelled out success for them:

  • Cleared cache and cookies
  • Restarted their computer
  • Used Incognito mode
  • switched browsers
  • Tried a different device
ChatGPT Unknown error occured when uploading files - 1

An interesting thing to note is that most of the reports are coming from Pro and Plus users; the free tier seems not impacted by this bug . With that said, let’s now make you aware of a bunch of workarounds that should help you mitigate this issue.

Fix ChatGPT ‘Unknown error occured’ when uploading files

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It is recommended that you try out each of the below-mentioned workarounds and then see which one spells out success. So with that in mind, let’s get started.

  • You can ZIP the file/files and then upload them to ChatGPT; there wouldn’t be any issues this time around.

  • You can use your mobile device instead of a PC to carry out this task, and you wouldn’t face this problem.

  • As already mentioned before, the issue seems to be with Pro and Plus users; the free tier isn’t impacted. So try out using a non-subscribed account [but atleast log in to an account, don’t use without signing in] and then check out the result.

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