iPhone Cannot Print: Stuck on Gathering Printer Information [Fixed]

In this guide, we will show you a nifty workaround that should help you fix the issue of your iPhone being unable to print and instead being stuck on the “Gathering Printer Information” prompt. The devices from the Cupertino giant don’t seem to be having the best of times with printers. After the printer is out of paper error on Mac and AirPrint not working on iPhones, a new printer bug has seemingly made its way.

This time around, numerous users have voiced their concern that although their iPhone does show a list of available printers, but when they select it, it brings up the “Gathering Printer Information” prompt, and then they are taken back to the ‘no printers found’ screen. If you are also getting bugged by this issue, then this guide will help you rectify it. Follow along.

Fix iPhone Cannot Print: Stuck on Gathering Printer Information

As strange as it may sound, to rectify this issue, you’ll have to uninstall VPN from your device. Disabling or turning it off will not get the job done, uninstalling the VPN is the only way out. So carry out this tweak using the below-listed steps and check if it fixes the issue of your iPhone being unable to print and instead being stuck on the “Gathering Printer Information” prompt.

1. To begin with, head over to Settings > General > VPN.
2. Now tap on the info sign next to the VPN > Delete VPN.
3. Then go to General > Profile and select the VPN profile.
4. Finally, tap on Remove Profile and restart your device.

As far as the official stance on this matter is concerned, the developers have yet to acknowledge this issue, let alone give out any ETA for the rollout of a fix. As and when any of these two things happen, we will update this guide accordingly. In the meantime, the aforementioned workarounds are your best bet.

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AirPrint Printer not working on iOS 17: How to Fix

In this guide, we will show you a couple of methods to fix the issue of the AirPrint Printer feature not working after installing iOS 17 on your iPhone. This Apple technology helps you create full-quality printed output directly from your Mac, iPhone, or iPad without the need to download or install drivers. Most of the popular printer manufacturers have also embedded this feature into their products. However, as of late, it seems to be going through a rough patch.

Numerous users have voiced their concern that the AirPrint Printer feature is no longer working on their iPhones after installing the latest iOS 17 build. It’s working with other iPhone devices running iOS 16 or older versions, so the culprit is definitely the OS. Moreover, some of the printers majorly affected by this issue are Brother, Canon, and Dell, among others.

Since you cannot downgrade the OS [well, at least not via the traditional route, and for the iPhone 15 series even that is impossible], so what else could be done? Well, there does exist a couple of nifty workarounds that should help you rectify this issue. So without further ado, let’s check them out.

• Fix AirPrint Printer not working on iOS 17
• FIX 1: Turn off VPN FIX 2: Update Printer Firmware FIX 3: Reset Network Settings

Fix AirPrint Printer not working on iOS 17

It is recommended that you try out each of the below-mentioned workarounds and then see which one spells out success. So with that in mind, let’s get started.

FIX 1: Turn off VPN

One of the most common culprits behind this issue is VPN being enabled on the iPhone [especially the Norton VPN]. Therefore, it is recommended that you turn off the VPN using the below-listed steps and then check out the results:

1. Head over to Settings > General > VPN & Device Management.
2. Now just turn off the toggle next to your VPN.
3. Once done, restart your device [important] and check out the result.

FIX 2: Update Printer Firmware

For some users, updating the printer drivers to the latest version did the job. So head over to your printer manufacturer’s support page, grab hold of the latest build of these drivers, and install them onto your PC right away. Once done, check if AirPrint Printer is now working on iOS 17 or not.

FIX 3: Reset Network Settings

If none of the aforementioned methods worked out in your favor, then your last course of action should be to reset the network settings on your iPhone. Do keep in mind that doing so will erase all the saved WiFi networks, passwords, cellular settings, and VPN and APN settings, so make sure that they are synced with your Apple account.

1. To begin with, head over to Settings > General.
2. Then go to Transfer or Reset iPhone > Reset.
3. After that, tap on Reset Network Settings.
4. Now re-connect to your WiFi network and check the results.

That’s it. These were the various methods to fix the issue of the AirPrint Printer feature not working after installing iOS 17 on your iPhone. As far as the official stance on this matter is concerned, the developers are yet to acknowledge this issue, let alone give out any ETA for the rollout of a fix. As and when any of these two things happen, we will update this guide accordingly. In the meantime, the aforementioned workarounds are your best bet.

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Fix macOS 14 Sonoma “The Printer is out of paper” error!

In this guide, we will show you various methods to fix “The Printer is out of paper” error in macOS 14 Sonoma. The Cupertino giant has just rolled out the fourteenth iteration of the OS. This time around, there are a few intriguing features and UI teaks to look forward to. Some of the noteworthy ones encompass the likes of Screen Savers, Widgets, Video Conferencing, Safari, Messages, Privacy, and Accessibility settings.

On the flip side though, a few bugs managed to have crept in as well. In this regard, we recently talked about the Ethernet issues plaguing numerous users. And now, there are issues with the printers. A slew of complaints are lined up across numerous forums wherein macOS 14 Sonoma users have voiced their concern that they are getting the “The Printer is out of paper” error message even though that is not the case.

The printer queue window tends to display a red symbol next to the error prompt. Moreover, the issue isn’t limited to any particular printer brand, the likes of EPSON and Ricoh, among others all are part of the affected list. If you are also getting bugged by this issue, then this guide will make you aware of numerous workarounds that could help you rectify it. Follow along.

• Fix macOS 14 Sonoma “The Printer is out of paper” error FIX 1: Try Basic Workarounds FIX 2: Update Printer Drivers FIX 3: Reinstall Printer Drivers FIX 4: Disable Antivirus/Firewall FIX 5: For HP Printers FIX 6: For Lexmark Printers FIX 7: Reset Printer System

Fix macOS 14 Sonoma “The Printer is out of paper” error

It is recommended that you try out each of the below-mentioned workarounds and then see which one spells out success. So with that in mind, let’s get started.

FIX 1: Try Basic Workarounds

First off, you should try out the following three basic workarounds tweaks:

• Restart your Mac: Click on the Apple logo at the top left and select Restart.
• Restart your printer
• Remove the paper as well as the paper tray (if applicable), and reinsert it.

FIX 2: Update Printer Drivers

1. To begin with, go to System Settings > Printers and Scanners.
2. Select your printer from the list and hit the minus sign next to it to remove it.
3. Then click on Delete Printer in the confirmation dialog box.
4. Once done click on the plus icon and select Add Printer or Scanner.
5. After that, select the printer type: USB, Wireless, or Ethernet connection.
6. Then select your printer under the “Use or Print Using” drop-down list and click on Add.
7. Now click on the Apple logo and select App Store.
8. Then go to the Updates tab and download and install the available printer update.
9. Check if it fixes “The Printer is out of paper” error in macOS 14 Sonoma.

FIX 3: Reinstall Printer Drivers

Next up, you should consider removing and then re-adding the printers on your Mac. Doing so will refresh its underlying settings and could well rectify the issue that we are currently dealing with. So give it a try using the below given steps ad then check out the results.

1. Power off your printers and go to System Settings > Printers and Scanners.
2. Select your printer from the list and hit the minus sign next to it to remove it.
3. Then click on Delete Printer in the confirmation dialog box.
4. Now open Finder and go to Library > Printers. Then delete the folder named after your printer.
5. After that, go to Library > Printers> PPD > Contents > Resources and delete the file named after your printer.
6. Then go to Library > Cache and delete the folder named after your printer.
7. Now restart your Mac and power on the printer.
8. Go to your printer’s Download site and grab the latest drivers, corresponding to your product’s model number.
9. Then launch the driver setup file and proceed with the on-screen instructions to complete the process.
10. Check if it fixes “The Printer is out of paper” error in macOS 14 Sonoma.

FIX 4:Disable Antivirus/Firewall

In some instances, a firewall or antivirus might also conflict with the printer. Therefore, you should consider temporarily disabling it using the below-listed instructions and then check out the results.

1. Open System Settings and select Network from the left-hand side.
2. Then go to Firewall and disable the toggle next to it.
3. Check if it fixes “The Printer is out of paper” error in macOS 14 Sonoma.

FIX 5: For HP Printers

In case there are any issues with the HP Smart app on your Mac, then its repercussions are bound to be faced by the printer. Therefore, you should consider uninstalling it and removing its data and then reinstalling its fresh instance from scratch. Here’s how it could be done:

1. Launch Finder, go to Application, and drag and drop the HP Smart app into the trash.
2. Then go to the Users/Username/Library/Application Support folder and delete the files from there, if any.
3. Now download and install the latest version of the HP Smart app from the App Store.
4. Check if it fixes the “The Printer is out of paper” error in macOS 14 Sonoma.

FIX 6: ForLexmark Printers

When installing the Lexmark drivers, then instead of selecting the Lexmark driver, you should select AirPrint and then check if it works out in your favor. [Verify from here whether your printer supports AirLink or not]

FIX 7: Reset Printer System

If none of the aforementioned methods managed to spell out success, then your last course of action should be to reset the printer settings back to their factory default state. Here’s how it could be done:

1. To begin with, go to System Settings > Printers and Scanners.
2. Then right-click the blank space in the Printers list and select “Reset printing system”.
3. After that, click on Reset in the confirmation dialog box.
4. Wait for the process to complete [until there are no printers on the list].
5. Once done, restart your Mac and go to System Preferences > Printers and scanners.
6. Then click on the plus icon, select your printer from the list, and click Add.
7. Now click “Print Using…” and then select your printer from the list. That’s it.

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Printer not working on macOS Sonoma: How to Fix

In this guide, we will show you various methods to fix the issue of the Printer not working on macOS Sonoma. The fourteenth iteration of the OS from the Cupertino giant has brought a slew of noteworthy goodies to the fore. However, along with that, it also seems to have paved the way for the entrance of a few bugs. In this regard, it has already bugged the users with the false “ The printer is out of paper ” alerts in the past. And now, there is another unwanted entry to this list.

Numerous users have now voiced their concern that the printer is not working along the expected lines on the macOS Sonoma. While sometimes it ends up printing random alphanumeric characters [even if the encoding is correct], other times it just refuses to print in the first place. If you are also getting bugged by these issues, then this guide will make you aware of numerous workarounds to iron them out. Follow along.

• Fix Printer not working on macOS Sonoma FIX 1: Install Printer Update FIX 2: Reinstall Printer FIX 3: Disable Antivirus/Firewall FIX 4: For HP Printers FIX 5: For Lexmark Printers FIX 6: Reset Printer System

Fix Printer not working on macOS Sonoma

It is recommended that you try out each of the below-mentioned workarounds and then see which one spells out success. So with that in mind, let’s get started.

FIX 1: Install Printer Update

1. To begin with, go to System Settings > Printers and Scanners.
2. Select your printer from the list and hit the minus sign next to it to remove it.
3. Then click on Delete Printer in the confirmation dialog box.
4. Once done click on the plus icon and select Add Printer or Scanner.
5. After that, select the printer type: USB, Wireless, or Ethernet connection.
6. Then select your printer under the “Use or Print Using” drop-down list and click on Add.
7. Now click on the Apple logo and select App Store.
8. Then go to the Updates tab and download and install the available printer update.
9. Check if it fixes the Printer not working issue in macOS Sonoma.

FIX 2: Reinstall Printer

Next up, you should consider removing and then re-adding the printers on your Mac. Doing so will refresh its underlying settings and could well rectify the issue that we are currently dealing with. So give it a try using the below given steps ad then check out the results.

1. Power off your printers and go to System Settings > Printers and Scanners.
2. Select your printer from the list and hit the minus sign next to it to remove it.
3. Then click on Delete Printer in the confirmation dialog box.
4. Now open Finder and go to Library > Printers. Then delete the folder named after your printer.
5. After that, go to Library > Printers> PPD > Contents > Resources and delete the file named after your printer.
6. Then go to Library > Cache and delete the folder named after your printer.
7. Now restart your Mac and power on the printer.
8. Go to your printer’s Download site and grab the latest drivers, corresponding to your product’s model number.
9. Then launch the driver setup file and proceed with the on-screen instructions to complete the process.
10. Check if it fixes the Printer not working issue in macOS Sonoma.

FIX 3:Disable Antivirus/Firewall

In some instances, a firewall or antivirus might also conflict with the printer. Therefore, you should consider temporarily disabling it using the below-listed instructions and then check out the results.

1. Open System Settings and select Network from the left-hand side.
2. Then go to Firewall and disable the toggle next to it.
3. Check if it fixes the Printer not working issue in macOS Sonoma.

FIX 4: For HP Printers

In case there are any issues with the HP Smart app on your Mac, then its repercussions are bound to be faced by the printer. Therefore, you should consider uninstalling it and removing its data and then reinstalling its fresh instance from scratch. Here’s how it could be done:

1. Launch Finder, go to Application, and drag and drop the HP Smart app into the trash.
2. Then go to the Users/Username/Library/Application Support folder and delete the files from there, if any.
3. Now download and install the latest version of the HP Smart app from the App Store.
4. Check if it fixes the Printer not working issue in macOS Sonoma.

FIX 5: ForLexmark Printers

When installing the Lexmark drivers, then instead of selecting the Lexmark driver, you should select AirPrint and then check if it works out in your favor. [Verify from here whether your printer supports AirLink or not]

FIX 6: Reset Printer System

If none of the aforementioned methods managed to spell out success, then your last course of action should be to reset the printer settings back to their factory default state. Here’s how it could be done:

1. To begin with, go to System Settings > Printers and Scanners.
2. Then right-click the blank space in the Printers list and select “Reset printing system”.
3. After that, click on Reset in the confirmation dialog box.
4. Wait for the process to complete [until there are no printers on the list].
5. Once done, restart your Mac and go to System Preferences > Printers and scanners.
6. Then click on the plus icon, select your printer from the list and click Add.
7. Now click “Print Using…” and then select your printer from the list. That’s it.

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In this guide, we will make you aware of a potential method to mitigate the issue of Print not working in the Procreate app on your iPad. This raster graphics editor app for digital painting is among the most popular names in the smartphone and tablet domain. Based on the Valkyrie graphics engine, the software beholds a slew of intriguing features which when combined with the ease of usage on iPhone and iPad makes it the go-to choice for many.

However, as of now, numerous users have voiced their concern that the Print feature is currently not working in the Procreate app on their iPad. Whenever they are trying to do so, they are instead greeted with the Export Failed error message. The issue first came to light after version 3.5.1 and hasn’t been patched in v3.5.2 either. With that said, there does exist a workaround that should help you bypass this issue. So without further ado, let’s check it out.

Fix Procreate Print not working on iPad

As of now, the only workaround that is spelling success for users involves saving the picture first to the gallery and then printing it from there. While it is definitely a lengthier approach but will at least get the job done for the time being.

So this was all from this guide on how you could mitigate the issue of Print not working in the Procreate app on iPad. As far as the official stance on this matter is concerned, the developers are aware of this issue, but they haven’t given out any ETA for the rollout of a fix. As and when that happens, we will update this guide accordingly.

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iPhone Cannot Print: Stuck on Gathering Printer Information [Fixed]

In this guide, we will show you a nifty workaround that should help you fix the issue of your iPhone being unable to print and instead being stuck on the “Gathering Printer Information” prompt. The devices from the Cupertino giant don’t seem to be having the best of times with printers. After the printer is out of paper error on Mac and AirPrint not working on iPhones, a new printer bug has seemingly made its way.

This time around, numerous users have voiced their concern that although their iPhone does show a list of available printers, but when they select it, it brings up the “Gathering Printer Information” prompt, and then they are taken back to the ‘no printers found’ screen. If you are also getting bugged by this issue, then this guide will help you rectify it. Follow along.

Fix iPhone Cannot Print: Stuck on Gathering Printer Information

As strange as it may sound, to rectify this issue, you’ll have to uninstall VPN from your device. Disabling or turning it off will not get the job done, uninstalling the VPN is the only way out. So carry out this tweak using the below-listed steps and check if it fixes the issue of your iPhone being unable to print and instead being stuck on the “Gathering Printer Information” prompt.

1. To begin with, head over to Settings > General > VPN.
2. Now tap on the info sign next to the VPN > Delete VPN.
3. Then go to General > Profile and select the VPN profile.
4. Finally, tap on Remove Profile and restart your device.

As far as the official stance on this matter is concerned, the developers have yet to acknowledge this issue, let alone give out any ETA for the rollout of a fix. As and when any of these two things happen, we will update this guide accordingly. In the meantime, the aforementioned workarounds are your best bet.

• AirPrint Printer not working on iOS 17: How to Fix
• Fix macOS 14 Sonoma ‘The Printer is out of paper’ error!
• Printer not working on macOS Sonoma: How to Fix
• Procreate Print not working on iPad: How to Fix

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