New Mail Notifications Not Working on Mac [Fixed]

In this guide, we will show you the steps to fix the issue of new Mail notifications not working on your Mac. The in-built mail app from the Cupertino giant allows you to create, access, and manage emails from all your accounts under one roof. Likewise, it checkmarks all the important formatting features as well, including the ability to add images, scan documents, create sketches, and attach files.

However, there are still a few rough edges that need to be polished. One of the most common complaints that we have seen with this Mail app is that the users don’t receive any notifications when an email arrives. Likewise, they don’t get any notification banners as well.

At the time of writing, the issue is only with incoming mail, as with outgoing emails, users get the alert sound as well as the banner. Furthermore, the message count on the Mail icon also does go up as well, so it’s just limited to the notifications. With that said, there does exist a nifty workaround that should help you rectify this issue. So without further ado, let’s check it out.

Fix New Mail Notifications Not Working on Mac

New Mail Notifications Not Working on Mac - 1

As of now, the only workaround that is spelling out success for the users involves deleting that notification sound and then letting it up from scratch from the Mail App. Here’s how it could be done:

  1. Close the Mail app. Then go to Launchpad > Others > Terminal.
  2. Now execute the below command in Terminal to reset the sound defaults delete -app Mail SoundName
  3. Make sure to replace the SoundName from the above command.
  4. Once done, launch the Mail app and you now set the desired sound.
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  • richard Sampson 2 years ago Reply I am using Mac Studio M2 with Ventura 13.6.1. I am not getting new mail sound. I have tried this terminal command multiple times with no success. See terminal log below. What am I doing wrong??? Last login: Thu Oct 26 10:12:56 on console rich@Mac-Studio-2 ~ % defaults delete =app mail soundnewmail zsh: app not found rich@Mac-Studio-2 ~ % defaults delete -app Mail soundnewmail 2023-10-27 05:48:42.673 defaults[67257:832499] Domain (com.apple.mail) not found. Defaults have not been changed. rich@Mac-Studio-2 ~ % defaults delete -app Mail sound 2023-10-27 05:50:01.708 defaults[67331:833341] Domain (com.apple.mail) not found. Defaults have not been changed. rich@Mac-Studio-2 ~ % defaults delete -app Mail new messages Sound Command line interface to a user’s defaults. Syntax: ‘defaults’ [-currentHost | -host ] followed by one of the following: read shows all defaults read shows defaults for given domain read shows defaults for given domain, key read-type shows the type for the given domain, key write writes domain (overwrites existing) write writes key for domain rename renames old_key to new_key delete deletes domain delete deletes key in domain import writes the plist at path to domain import – writes a plist from stdin to domain export saves domain as a binary plist to path export – writes domain as an xml plist to stdout domains lists all domains find lists all entries containing word help print this help is ( | -app | -globalDomain ) or a path to a file omitting the ‘.plist’ extension is one of: -string -data -int[eger] -float -bool[ean] (true | false | yes | no) -date -array … -array-add … -dict … -dict-add … rich@Mac-Studio-2 ~ % defaults delete -app mail NewMessagesSound 2023-10-27 05:56:06.296 defaults[67643:837587] Domain (com.apple.mail) not found. Defaults have not been changed. rich@Mac-Studio-2 ~ % defaults delete -app mail SoundSubmerge 2023-10-27 06:05:17.436 defaults[68104:843870] Domain (com.apple.mail) not found. Defaults have not been changed. rich@Mac-Studio-2 ~ % defaults delete -app Mail soundName 2023-10-27 06:11:23.578 defaults[68414:848633] Domain (com.apple.mail) not found. Defaults have not been changed. rich@Mac-Studio-2 ~ %

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